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Retired
Posts: 79
Registered: ‎04-01-2008
My Device: Not Specified

Re: Messages deleted on device not deleted on server

It's worth adding that you can refer to your debug logs on the BES (MAGT), to see if anything of interest is being logged while an affected user is attempting to have items synchronize. Many times, the debug logs can give you the insight into the problem or at a minimum, put you on the right path. Please consider all of the previous suggestions to be workarounds.