11-05-2013 10:47 PM
I have a problem, I will attempt to explain.
2 of the users in our BES show GUID@companyname.com as the messaging server, and all the rest show EXCH01, the local name of our exchange.
All the users that show messaging server as EXCH01 are working fine.
They are using Mailbox agent 1, whereas the users that are not working are using mailbox agents 2 and 3, which will not run without crashing and I am not sure where they came from.
How can I remove the other mailbox agents, or change these users messaging server?
I have tried running handheldcleanup tool which did not fix the issue.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
11-06-2013 09:22 AM
do these users have a mail box on the EXCH01 server?
are you using their primary SMTP address?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V