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New Contributor
Posts: 2
Registered: ‎03-16-2011
My Device: Bold
My Carrier: Sasktel

Not receiving text, but can send them

Hi, I'm looking for a simple solution to my texting problem. All of a sudden I cannot receive them but still able to send.  NO notifications or anything.  Where are they going? How do I get them back?  Mobile network is connected, wifi and bluetooth are not as I'm not setup for those.  Thanks for any help you can provide.

Regular Contributor
Posts: 87
Registered: ‎01-16-2009
My Device: Not Specified

Re: Not receiving text, but can send them

I had the same problem, which knotty helped me out with as per link below:

 

http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Solution/I-can-t-recv-SMS-messages-on-B...

 

For me, the firewall on the Blackberry device had somehow configured itself to block incoming SMS.

New Contributor
Posts: 2
Registered: ‎03-16-2011
My Device: Bold
My Carrier: Sasktel

Re: Not receiving text, but can send them

well thanks, that sounds like what might be happening. Now I need to find out where the firewall is located. Any hints?  How did you get your back on? Seriously, thankyou for your help.

Regular Contributor
Posts: 87
Registered: ‎01-16-2009
My Device: Not Specified

Re: Not receiving text, but can send them

It depends what OS you are running as to the exact location, I guess.

 

But generally, Options > Security Options > Firewall


Good luck! Smiley Happy