Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Posts: 585
Registered: ‎03-17-2009
My Device: Blackberry Bold
My Carrier: Rogers

Now you can sign up for a free Blackberry Expert Support Center Express account

[ Edited ]

Activation Readiness. Easy Troubleshooting. Expert Advice.

The tools you need to manage or get your BlackBerry® deployment up and running are just a click away at the BlackBerry® Expert Support Center (BESC). Access our suite of self-service tools  which are designed to be easy-to-use and to help you proactively manage your BlackBerry solution and resolve issues, should they arise.

Five reasons why you should register with BESC today

  1. Enterprise Activation Readiness support using a three step self-diagnostic tool which is designed to allow you to easily determine if a BlackBerry smartphone is ready to begin the enterprise activation process.
  2. Self service tools to help you diagnose and troubleshoot issues
  3. A direct line to the experts. When you register, you get a Complimentary Support Incident for advice from BlackBerry® Technical Support Services to aid with deployment and installation.
  4. Relevant guides, articles, webcasts and other resources to boost your BlackBerry know-how.
  5. All at absolutely no cost to you or your organization!

The BESC gives you a suite of valuable tools, and includes a Complimentary Support Incident should you need to contact BlackBerry Technical Support directly.

We invite you to sign up for a BlackBerry Expert Support Center Express account today. To register, please click here.





Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: BlackBerry Expert Support Center - New Features

[ Edited ]




OMG what an awsome feature packed goody for all the BESAdmins out there and it is free too.


Thank you!!!


I already have spread the word a bit too.Smiley Wink


This is a sweet thing thing you have done for us BES guys.


Smiley Very Happy


Click here to Backup the data on your BlackBerry Device! It's important, and FREE!

Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.

SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope

Want to thank me? Buy my KnottyRope App here

BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: BlackBerry Expert Support Center - New Features

Thank you Michelle, we love you for this.


If someone helped you give them kudos. Research all info!
Posts: 26
Registered: ‎04-21-2008
My Device: 9000
My Carrier: Bell

Re: BlackBerry Expert Support Center - New Features

A little bit late.. ..: WOW


Thanks for that awesome tool


Try the new Blackberry configuration software... : regedit
New Contributor
Posts: 8
Registered: ‎03-23-2010
My Device: Curve
My Carrier: system ingeneer

Re: BlackBerry Expert Support Center - New Features





i have made a error in my registration.


the mail address was tape with @ramey.fr instead of ramery.fr


so now, i can't receive mail with my password, and i can't modifie my mail address.


how can i do? remake register is impossible (SRP id used now with my bad mail address).


thanks in advance

New Member
Posts: 2
Registered: ‎05-14-2011
My Device: Blackberry Bold 2
My Carrier: Airtel

Re: Now you can sign up for a free Blackberry Expert Support Center Express account

Thank u for this great opportunity

Forums Advisor III
Posts: 3,927
Registered: ‎12-02-2009
My Device: .
My Carrier: .

Re: Now you can sign up for a free Blackberry Expert Support Center Express account