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New Contributor
Posts: 4
Registered: ‎07-27-2008
My Device: Not Specified
Accepted Solution

Previous Emails (BES) Not showing

Hi,

recently my mailbox has looked different. Im only able to see full listing of emails of 'today', and the previous emails from other days dont show or only show abt 2 entries per day at the most. Ive checked if there were filters on but theres none.

 

Any ideas? Thanks all!

 

Regards,

Vijay

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Previous Emails (BES) Not showing

Did you recently reactivate?  Have you changed anything? Archived mail recently?

 

What mail platform are you using?  What mail clients?

------------------------------
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New Contributor
Posts: 4
Registered: ‎07-27-2008
My Device: Not Specified

Re: Previous Emails (BES) Not showing

Hi, here are the answers for your question:

 

1.) No, didnt reactivate. Although i upgraded my Desktop Manager to 4.3

 

2.)  Im on Microsoft Outlook ao its Exchange im guessing!

 

Thanks!

 

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Previous Emails (BES) Not showing

Is your device running low on space perhaps?  Is your device operating slower than normal? Are the messages still in Outlook? Outlook Web Access?
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 4
Registered: ‎07-27-2008
My Device: Not Specified

Re: Previous Emails (BES) Not showing

Hi, space seems to be ok. In the status in otpions it shows 'File Free 5677283bytes'

 

All messages still in outlook. got tonnes of them. Using desktop Outoook (MSOffice 2003)

Highlighted
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Previous Emails (BES) Not showing

Your space is running low. Give these a review ...

 

KB13814 - Messages on BlackBerry smartphone are deleted due to low memory

KB15345 - How to qualify low memory situations on the BlackBerry smartphone

 

I currently have HH OS 4.5 on my 8320 and have File Free: 23682435.  When I see anything less than 15000000 I usually restart (or battery pull) my HH to free memory.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
New Contributor
Posts: 4
Registered: ‎07-27-2008
My Device: Not Specified

Re: Previous Emails (BES) Not showing

Hi, i've cleared up some space and monitored it over the past few days and it has retained the messages so far. is there anyway we can move data/applications to use the memory cards instead of flash memory? i have a 1 GB card and thats not utilised.

 

Additionally, where do i dwld the new 4.5 os for my handheld? sorry im just a BB virgin!

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Previous Emails (BES) Not showing

You cannot move applications / application data to external cards, but you can save pictures / music / videos there.

 

You can get new os's from your carrier ... or if you head over to http://www.blackberryforums.com go to the device section and find your device.  There will be a sticky thread with a link to the newest OS available for your model ... while it may not be released from your carrier, if you follow the instructions listed it'll work just fine on your device.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/