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New Contributor
Posts: 5
Registered: ‎12-13-2010
My Device: Various Models
My Carrier: AT&T, Sprint, T-Mobile, Verizon and Nextel

RIM MVS Integration to Avaya Aura CM 5.1 via DMG

We currently are running Avaya Aura CM 5.2 connected via Line Side T1 to DMG's that are running 6.0.SU4 and lastly connected to MVS version 4.6 bundle 59. Currently, the called name does not show up on the caller phone. How can we resolve this issue?

New Contributor
Posts: 2
Registered: ‎02-22-2011
My Device: 9700

Re: RIM MVS Integration to Avaya Aura CM 5.1 via DMG

Are you sure the phone is connected to the BES configuration?  When the call come through does it prompt you to press one?