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Contributor
Posts: 12
Registered: ‎04-11-2008
My Device: Not Specified

Reconcile Deleted Email without Desktop Manager?

Hi, I just wonder is there a way to reconcile the deleted messages between the BB device and Outlook.  Do I need to install and configure BB Desktop Manager with the device for message reconcilation to work?  I prefer not to install Desktop Manager on a user's PC if possible.
Contributor
Posts: 18
Registered: ‎04-01-2008
My Device: Not Specified

Re: Reconcile Deleted Email without Desktop Manager?

Under message options you should have a selection for "Email Reconciliation".  Setting "Delete on:" to "Mailbox & handheld" should do what you want.
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Contributor
Posts: 12
Registered: ‎04-11-2008
My Device: Not Specified

Re: Reconcile Deleted Email without Desktop Manager?

Hi... Message Option in the BES Manager or BES Desktop Manager?  I prefer not to install the BES Desktop Manager.  Is it possible to reconcile the deleted messages without Desktop Manger?

Retired
Posts: 121
Registered: ‎03-31-2008
My Device: Not Specified

Re: Reconcile Deleted Email without Desktop Manager?

Hello Sat1522,

 

The steps mentioned are for BlackBerry device itself.

 

Open Messages from home screen

Click on the BlackBerry menu button

Options - Email Reconciliation

Delete on: Mailbox & Handheld

Save and exit out of that menu

 

 

Highlighted
Contributor
Posts: 12
Registered: ‎04-11-2008
My Device: Not Specified

Re: Reconcile Deleted Email without Desktop Manager?

Thank you