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New Developer
Posts: 47
Registered: ‎07-17-2008
My Device: Not Specified

Reg. Custom app not getting deployed. - . HHCM_NO_STATE_INFO_FOR_PIN in Log

We are having an issue on one device (Bold -9000) while pushing the app from BES.

The app doesnt get deployed and we see the following error in the log

 

GetHHCodePackages failed with the error: HHCM_NO_STATE_INFO_FOR_PIN

 

Where could I get the script to resolve the above issue. I would prefer not to ask the user not to wipe & reactivate if possible.

 

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[30000] (09/08 10:12:50.292):{0x1120} Device contains various instances of module "Appxxxx"
[20000] (09/08 10:12:50.292):{0x1120} The current state for PIN 20xxxxfe2 is not available.
[20000] (09/08 10:12:50.292):{0x1120} {xxxxxx@xxxxxxxx.com, PIN=20xxxFE2, UserId=19}RequestHandler:Smiley TongueollForMissingApps: GetHHCodePackages failed with the error: HHCM_NO_STATE_INFO_FOR_PIN.
[40000] (09/08 10:12:50.292):{0x1120} RequestHandler:Smiley TongueollForMissingApps: Completed Poll For Missing Apps, elapsed time 1.016 seconds.
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