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New Member
Posts: 1
Registered: ‎07-23-2012
My Device: Bold 9780
My Carrier: MTN

Removing Enterprise account from Bold 9780

Hi , can anyone please assist, i need to remove an enterprise email account from my bold 9780.

Thanking you in advance.

Regular Contributor
Posts: 73
Registered: ‎07-23-2012
My Device: blackberry bold 9900
My Carrier: vodafone

Re: Removing Enterprise account from Bold 9780

there are some basic steps which you have to follow before removing the enteprise account.

1st: make sure the bb id is not attached to the BES server.

2nd when its removed from server. do wipe the device. 

 

 

do let me know if this process resove your problem.

 

on let me know in case you want to troubleshoot.

 

press like button if you find it useful.

Guru III
Posts: 32,132
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Removing Enterprise account from Bold 9780


tab4u wrote:

there are some basic steps which you have to follow before removing the enteprise account.

1st: make sure the bb id is not attached to the BES server.

2nd when its removed from server. do wipe the device. 

 

 

do let me know if this process resove your problem.

 

on let me know in case you want to troubleshoot.

 

press like button if you find it useful.



BBID is not tied to BES, not sure why you think it matters.

 

if not using Balance then your device has to be wiped. You can back it up though before wiping and restore most items.

 




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