01-06-2013 08:02 AM
A user connected on BES 4 & Lotus Notes faced issue with his SIM card and he was not able to receive the email for couple of weeks, now SIM card issue has been resolved, but last 2 weeks email are not reached to his device (sounds link these emails got expired), is there any way to repush the these expired emails either from BES or Domino.
I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-06-2013 12:52 PM
If user does not have reconcile enabled
In the BlackBerry smartphone user's mailbox, create a subfolder of the Inbox called Recover.
Drag the email messages to be restored to the Recover folder.
On the Home screen of the BlackBerry smartphone, click Messages.
Set the Search Type to Remote.
Set the Service to Desktop.
Set the Folder to Recover.
Press the Menu key and click Search.
While viewing the search results, press the Menu key.
Click Add All.
The message headers for the email messages will be added to the message list on the BlackBerry smartphone.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V