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Posts: 16
Registered: ‎11-23-2010
My Device: Torch 9800
My Carrier: AT&T

Standby option is unavailable

Hello all. I'm working on setting up a new BES server as a standby and am having some issues. I've gone through the setup to the Setup Options, but the "install a standby Blackberry Enterprise server to set up high availability" option is complete greyed out. I've backed all the way out of the install and tried again, but the option is still greyed out. It's on the same domain as my primary and pointed at the same database. What am I doing wrong?

BES 5.0.3 MR 6 (Bundle 163)
Local SQL 2008R2
CDO.DLL v 6.5.8211.0
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Standby option is unavailable

are you using full BES or BES express free version?


Free version does not support it.




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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Forums Advisor III
Posts: 1,458
Registered: ‎08-29-2008
My Device: Blackberry Classic
My Carrier: Swisscom

Re: Standby option is unavailable

If you are using a local SQL on your primary BES, you can't have HA. I would suggest to use an external SQL server.