06-10-2008 04:46 PM - edited 06-10-2008 04:49 PM
06-10-2008 05:48 PM
06-13-2008 04:22 AM
Kindly consider below mail flow for trouble-shooting this issue.
* Mail sent to the external domains from the BlackBerry device comes to mail.box of the domino mail server. After this it is pushed to the mail.box of the primary server from where it gets routed to the particular destination.
We need to find where the mail is getting blocked. If possible try adding the domain (recipient domain) to the trusted list on the domino where the BES is installed.