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New Member
Posts: 1
Registered: ‎11-11-2008
My Device: Not Specified
Accepted Solution

Uninstall impossible without cd?

Hello,

 

I recently inherited a server that has and is used for many things.  One of the things appears to have been a blackberry enterprise server.  However, there is no one here any longer that uses a blackberry and there are no plans to change that any time soon.  I would like to remove BES from my server but it appears as tho I can not do so.  I attempt to remove the program but it insists on needing the source cd (it calls it "1") when I add/remove programs and attempt to remove it.  I have the box the software came in, I have the manuals that came in the box, I even have the license document with the license key in the box, but I do not have the software cd.  I have looked everywhere but am unable to find the cd.  How can I get this BES software uninstalled without a cd please?  Really would like to remove the software.

 

Thank you

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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Uninstall impossible without cd?

KB04096 - Perform a clean uninstall of the BlackBerry Enterprise Server

 

just skip Task 1 Steps 4 - 6.

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