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New Member
Posts: 1
Registered: ‎06-19-2008
My Device: Not Specified

UpdateMessageStatus - Failed

Does anyone have any insight into this error message.  I've read on another forum that it's nothing to worry about.  Is that true?  It seems to be happening about every 20 minutes or so for 1 user.


"MAPIMailbox::UpdateMessageStatus - GetProps (0x00040380) failed"

New Member
Posts: 3
Registered: ‎09-03-2008
My Device: Not Specified

Re: UpdateMessageStatus - Failed

Also experiencing this, very frustrating.  Is there a way to at least track down which message is causing the issue so it can be deleted, flushed out etc?  The error appears every 5-10 minutes in my event viewer on the BES.  I would like to clear this out!  Thanks.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: UpdateMessageStatus - Failed

Can you post the entire error log line entry that you're seeing in your log?


Don't expect these "errors" to go away; they're really more just a notification that BES couldn't find a message it thought it knew of.  The message / object was probably manipulated by the user on a pc client

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