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New Member
Posts: 1
Registered: ‎10-07-2009
My Device: Not Specified

Upgrade devices message appears everytime I open BES ~ Annoyance

Status Message:  No Devices Available for upgrade that meet the criteria specified.


I have to click through this everytime I open BES (4.1) or click on the BlackBerry Domain. BES works as it should but it's just an annoyance.  I'm not sure what changed or if anything was specified but I can't locate how to turn this off.  I've checked all the Upgrades tabs and they have been cleared.  Any ideas?


Thanks in advance!

Guru III
Posts: 32,229
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Upgrade devices message appears everytime I open BES ~ Annoyance

I have not seen that one.


Does the same thing happen with a remote Manger as well.

Dont sweat it if you dont use remote. Just curious if it is in the database or maybe the interface causeing it.


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New Contributor
Posts: 8
Registered: ‎09-29-2015
My Device: 9780
My Carrier: Vodafone

Re: Upgrade devices message appears everytime I open BES ~ Annoyance

Same issue here, this started to show after BES 4.1.7 not being used for a looong time (and all services disabled)