04-08-2009 01:49 PM
I cannot get the latest upgrade to install. The message is:
"The upgrade patch cannot be installed by the WIndows Installer service because the program to be upgraded may be mising, or the upgrade patch may update a different version of the program.
Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
My enterprise server version is: 22.214.171.124
I stopped all ervices prior to attempting upgrade.
The program file is: besx416mr4.msp
04-08-2009 01:52 PM
You are attempting to apply a maintenance release for 4.1.6 to a 4.1.4 server. MR's are service pack specific. You will have to install service pack 6 first, you will then be able to apply MR4.
04-08-2009 02:15 PM
Now that was the fastest reply I have ever seen from a post.
Thanks's what we like to hear... and happy to assist. If my post has helped you to proceed, feel free to provide kudos and mark the post as solved
Have a large day