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New Contributor
Posts: 3
Registered: ‎08-20-2008
My Device: Not Specified
Accepted Solution

Upgrading OS

We need to upgrade from win 2K to Win 2K3 VMWare.  It is currently running 4.0.4.5.  Support said to install the latest version on our new Win2K3 server, but not starting the service.

Ensure we name the BES server the same as the previous.

Stop the BES on the old W2K service

Migrate the users (copy DB) to the new server

Start the new w2K3 BES Service.

and it would be that easy.

From reading through the forms here, and talking with a colleague. I am fearful that it is more difficult than that.  We have ~150 users.  Can you give me any insight? 

Should we upgrade to the latest code?

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Upgrading OS

IIRC 4.0 is not supported by RIM. Spending the $$$ to get 4.1 is worth it since it is supported.

 

Follow the knife edge upgrade.

 




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New Contributor
Posts: 3
Registered: ‎08-20-2008
My Device: Not Specified

Re: Upgrading OS

Thanks.  We have spent the $ for the upgrade and are now needing to do it.  What is the knofe edge upgrade?
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Upgrading OS

http://www.blackberry.com/knowledgecenterpublic/livelink.exe/fetch/2000/8067/645045/7963/7965/118040...

 

Follow this way to do it in the manual page five.

Upgrading the BlackBerry Enterprise Server by using a new computer

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Upgrading OS

Forum guys call it knife edge, RIM calls it cut over.

 

Most do it that way from what I see in posts.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Upgrading OS

either knife edge or phased migration work ... depends on your environment and how many HHs you have and what window you have for migration
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New Contributor
Posts: 3
Registered: ‎08-20-2008
My Device: Not Specified

Re: Upgrading OS

we have around 150 HHs and can only spare minimal amounts of downtime.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Upgrading OS

Then perform a knife edge.

 

Be sure to take proper backups and verify them before performing any upgrade / migration.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Upgrading OS

Funny how RIM does not even mention verify.

 

I wonder how many never verified their backups.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Highlighted
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Upgrading OS

I've NEVER met a customer that I was working with on upgrading that did the verification.  I make them though ... cuz if it don't work, I have to fix it anyway.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/