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Contributor
Posts: 19
Registered: ‎09-10-2008
My Device: Not Specified

Usage limit

Hello,

Does anyone know how many BlackBerry users a server (BES 4.1.3.16)can accomodate?

Specs: 

250 GB Hard disk

2 GB RAM 

2.33 GHz

 

Cathy 

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Usage limit

it depends on so many things...

 

Are you running Domino, Exchange, or GroupWise?  Which version of the mail platform?  What is the OS version of the majority of the devices you're going to be using? Do you enforce mail quotes?  if so, what are they?  Do you perform stubbing / archiving?

 

without any of that info, I would say 500 users.

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Contributor
Posts: 19
Registered: ‎09-10-2008
My Device: Not Specified

Re: Usage limit

Thanks,

 

Well, am running Exchange 2007 with Mail quata at 40MB. The OS version on devices is 4.2.2.181(Platform 2.5.0.35). 

I do not know what stubbing is. By archiving, do you mean for desktop email? If so yes, archiving is perfomed. 

Does this change much on the 500 number?

 

Cathy 

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Usage limit

By archiving I mean do you have a server-based archiving program.

 

With the size of the quota you have in place you can probably get 1000 users easily on that size server.  The server is just running BES, nothing else, right?

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 19
Registered: ‎09-10-2008
My Device: Not Specified

Re: Usage limit

Thanks again.

 

No we do not have a server-based archiving program. Archiving is at desktop level where  users archive their own emails.

Yeah, the server is only for BES and nothing else. 1000 is pretty good for my organisation. We implemented the service early this year and am looking at expanding to add more users.

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Usage limit

Are you also running SQL / MSDE local on the box or in a remote location?
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 19
Registered: ‎09-10-2008
My Device: Not Specified

Re: Usage limit

Oh yeah SQL , too runs on the same server.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Usage limit

Full blown SQL or MSDE?

 

If you're using MSDE RIM recommends a limit of no more than 500/BES.  If you're using SQL, RIM recommends putting SQL remotely and not on the same machine as the BES.  That said it works, just isn't a best practice recommendation.

 

The MSDE 500 user limit has to do with the # of sql connections as MSDE throttles connections.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 19
Registered: ‎09-10-2008
My Device: Not Specified

Re: Usage limit

Only SQL, no MSDE. What are the short comings of having SQL on the same machine? And also what is the effort required in terms of down time to have it ona remote location now that the server is in production.
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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Usage limit

Only shortcoming is it isn't officially supported on the BES.  It works yes, without problems from all of my experience ... but SQL is a beast in and of itself, so I would think performance / resource contention would be RIMs reasoning for not wanting it on the BES.

 

To move the database: KB05041 - How to move the BlackBerry Configuration Database to a remote Microsoft SQL Server

 

The database can be offline and mail still be sent / received; just make sure you don't restart a service without the DB online. If everything is setup already its a 15 minute process if you follow the documentation.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/