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Posts: 28
Registered: ‎09-12-2012
My Device: Bold 9900
My Carrier: T-Mobile

Very slow remote lookups with Curve 9320

Hello all,


We are using BES Express 5.0.3 in combination with BlackBerry Bold 9900 and Curve 9320 smartphones. Remote lookups on all Bold 9900 series smartphones are pretty fast (2-6 seconds), and remote lookups on all Curve 9320 smartphones are very slow (1 minute+).


What are our options for troubleshooting?


Thanks, MSMMSM

Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Very slow remote lookups with Curve 9320

Curves are usually slower since the CPU is slower and the network is at 3g speeds


Bold 9900 has much better CPU and memory specs and 4g aka HSPA+ service as well. might be why it is faster


We dont use curves here for the reason in performance, lack of GPS (older models) and low res screen.




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