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Contributor
Posts: 30
Registered: ‎08-06-2008
My Device: Not Specified

What messages has been filtered?

On BES server side and the Desktop manager side, both have no filter rules added.  Two default rules of "To & BCC" and "CC" are no enabled.

But ran the Messageflow, some lines with

..... Filtered 9:01:49   Notify   0 MTH

are displayed.

Any idea of what has been filtered?

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Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: What messages has been filtered?

You're going to have to post more than that.

 

Wanna send me the output of messageflow in an email to bbandydufresne@gmail.com and i'll see if what is coming up looks like an anomaly? ... or at least post a complete entry from the log here ...

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Contributor
Posts: 30
Registered: ‎08-06-2008
My Device: Not Specified

Re: What messages has been filtered?

File has been sent to your gmail account.

Thanks for your time.

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: What messages has been filtered?

From the log:

 

Server    User    EntryID    RefID    AGT Tag    Disp Tag    Total Time     Server Time     Posted    Mail Del/Sent    Queue 1    Queue out    Sending    Disp Recv    Router Recv    Router Del    Disp Del    Agt Status    Status time    Retry CNT    Discovery    Path    Pending    Type
ServerA    userA@aaaaa.com    70469                0    0.03            6:31:38                            Filtered    6:31:40        Notify        0    MTH

-----

You can see the items being filtered do not have RefIds ... can you check the MAGT log at the timestamps of these messages for this user to see if there is more info.

 

I'm guessing possibly something filtered as you processed the message in your mailbox in some manner (delete / move) before the BES had a chance to pick it up.

------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 30
Registered: ‎08-06-2008
My Device: Not Specified

Re: What messages has been filtered?

Here is entries from MAGT log around the time of 06:31

 

[40000] (08/18 02:06:21.523):{0x18CC} [BIPP] Ping 9021 sent
[40000] (08/18 02:06:21.523):{0x18C8} [BIPP] PingResponse 9021 received
[40442] (08/18 02:06:31.304):{0x1CF4} User settings: email=userA@aaaaaa.com, routing=S2570418, service=BESserver, device=AAAAAAAA, calendar=1, MDS=1, userOTAFM=63, incradle=0, SMIME=0, sentItems=1, dir=userID, server=XCHGserver
[40000] (08/18 02:07:21.524):{0x18CC} [BIPP] Ping 9022 sent
[40000] (08/18 02:07:21.524):{0x18C8} [BIPP] PingResponse 9022 received

 

Any insight on it?

Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: What messages has been filtered?

ok ... that isn't a message delivery / processing but rather device settings listing.  Hmn; check your other logs (SYNC and DISP) ... if nothing matches up then I am at a loss.
------------------------------
If you've found a solution through a post; please mark it as a solution.
If someone's was particularly helpful, give them kudo's!.


Get busy living, or get busy dying.

http://blog.port3101.org/hdawg/
Contributor
Posts: 30
Registered: ‎08-06-2008
My Device: Not Specified

Re: What messages has been filtered?

This is the SYNC log

[40000] (08/18 06:30:30.280):{0x1C4C} [BIPP] Ping 1206 sent
[40000] (08/18 06:30:30.280):{0x1C48} [BIPP] PingResponse 1206 received
[36009] (08/18 06:30:37.093):{0x1C44} [SYNC-Gate] Performing user config change check.
[46077] (08/18 06:30:37.093):{0x1C44} [SYNC-Gate] Finished user config change check. No change detected.
[40000] (08/18 06:31:30.297):{0x1C4C} [BIPP] Ping 1207 sent
[40000] (08/18 06:31:30.297):{0x1C48} [BIPP] PingResponse 1207 received
[36009] (08/18 06:31:38.094):{0x1C44} [SYNC-Gate] Performing user config change check.
[46032] (08/18 06:31:38.094):{0x1524} [SYNC-UserControl] Send XML response to Exchange connector. [Another user A:238]
[46077] (08/18 06:31:38.094):{0x1C44} [SYNC-Gate] Finished user config change check. No change detected.
[46008] (08/18 06:31:38.109):{0x1528} [SYNC-SSession] Send 1 packet(s) with 2355 bytes to the device. [Another user A:238, SID=582573687, CLID=93, ECLID=650, TAG=2611858, ST=80]
[40000] (08/18 06:31:38.109):{0x1C4C} [BIPP] Send data, Tag=2611858
[46052] (08/18 06:31:38.109):{0x1528} [SYNC-SSession] Contain 34 record(s) and 6 command(s) from Exchange.Email Settings/Tasks/Address Book [Another user A:238]
[40000] (08/18 06:31:38.344):{0x1C48} [BIPP] Received status FAILED, Tag=2611858
[46066] (08/18 06:31:38.344):{0x1530} [SYNC-SSession] Received FAILED status from relay. [Another user A:238, SID=0, CLID=93, ECLID=650]
[46051] (08/18 06:31:38.344):{0x1530} [SYNC-UserControl] BackoffServerSession is called, ServerSessionTimeout is changed to 80 minutes. [Another user A:238]
[40000] (08/18 06:31:54.578):{0x1C48} [BIPP] Received datagram, Tag=5109141
[46042] (08/18 06:31:54.578):{0x1564} [SYNC-DSession] Received 53 bytes from device. [Another user B:82, SID=1389028516, SEQ=1/1]
[46052] (08/18 06:31:54.578):{0x1564} [SYNC-DSession] Contain 1 record(s) and 1 command(s) from DevMgmt.Handheld Agent [Another user B:82]
[46031] (08/18 06:31:54.578):{0x1564} [SYNC-DSession] Submit XML request to DevMgmt connector. [Another user B:82]
[46037] (08/18 06:31:54.594):{0x1578} [SYNC-DSession] UID Logging: U67108864. [Another user B:82, DS=DevMgmt, DB=Handheld Agent]
[46008] (08/18 06:31:54.594):{0x1578} [SYNC-DSession] Send 1 packet(s) with 8 bytes to the device. [Another user B:82, SID=1389028516, CLID=5593, ECLID=37, TAG=2611859, ST=20]
[40000] (08/18 06:31:54.594):{0x1C4C} [BIPP] Send data, Tag=2611859
[46019] (08/18 06:31:54.594):{0x1578} [SYNC-DSession] DSession is finished. [Another user B:82, SID=1389028516, CLID=5593, ECLID=37]

 

This is DISP log

 [30388] (08/18 02:06:26.851):{0x10D0} [BIPPa] {Another user C} Forwarding status to BES Agent (S2570418_001), intTag=3468500, extTag=16488717
[30450] (08/18 02:06:31.898):{0x10A4} {Another user D} User unchanged (disp): id=861, email=userD@aaaaaa.com, device=204C499D, routing=S2570418, agent=003, time=4851F300, ext=1, wl=0, keys=(A:A:0)
[30450] (08/18 02:06:34.773):{0x10D0} {Another user E} User unchanged (disp): id=566, email=userE@aaaaaa.com, device=24FFFB58, routing=S2570418, agent=001, time=47576FC5, ext=1, wl=0, keys=(A:A:0)

 

No entry found in related to the target user (as in Messageflow)  Smiley Sad