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New Developer
Posts: 49
Registered: ‎09-25-2009
My Device: Not Specified

Wifi OTA enterprise activation

Hi,


I am trying to activate a 8900 wirelessly using BES 5.0 for Exchange. I configured the BES according to the documentation, put in the SMTP server IP and restarted the server.

 

I configured Wifi on the 8900, it has a connection to the wifi router. I put in the IP address of the BES (I did not set up a dedicatd router for wifi ota activation), the email address and the password and turned of the radio, so only wifi is turned on.

 

A email is sent to the inbox of the user and - sometimes - it is picked up by the BES, but I then get the following in the log:

 

[40702] (09/29 13:16:32.577):{0x15E0} {username@domain.com} Starting message rescan
[40175] (09/29 13:16:32.593):{0x15E0} {username@domain.com} MAPIMailbox::GetNewMessages found 1 message(s) in Inbox
[40266] (09/29 13:16:32.593):{0x15E0} {username@domain.com} Queuing new mail through rescan. EntryId=11878
[40703] (09/29 13:16:32.593):{0x15E0} {username@domain.com} Message rescan completed
[40282] (09/29 13:16:32.608):{0x15D4} {username@domain.com} Queuing DATA from blackberry@de.storck.com, Tag=874532353, EntryId=11878
[40700] (09/29 13:16:32.608):{0x15E4} {username@domain.com} Receiving packet from device, size=514, TransactionId=-1290721346, Tag=874532353, content type=OTAKEYGEN, cmd=0x3
[40000] (09/29 13:16:32.608):{0x15E4} {username@domain.com} *** OTAKEYGEN *** Initiating a new transaction, transID = 1048060386
[40000] (09/29 13:16:32.608):{0x15E4} {username@domain.com} *** OTAKEYGEN *** sending ABORT_TRANSACTION, reason = GENERAL_FAILURE, description = "", transID = 1048060373
[40583] (09/29 13:16:32.608):{0x15E4} {username@domain.com} Sending packet to device, Size=48, Tag=53558, TransactionId=-893263940
[40279] (09/29 13:16:32.608):{0x15E4} {username@domain.com} SubmitToRelaySendQ, Tag=53558
[40000] (09/29 13:16:32.608):{0x1520} [BIPP] Send data, Tag=53558
[40000] (09/29 13:16:32.608):{0x1504} [BIPP] Received status CANCELLED, Tag=53552
[30000] (09/29 13:16:32.640):{0x15E4} {username@domain.com} Sending data to Dispatcher, size=461, Tag=53559
[40000] (09/29 13:16:32.640):{0x15E4} {username@domain.com} SendToDispatcher, Tag=53559
[40000] (09/29 13:16:32.640):{0x1520} [BIPP] Send data, Tag=53559
[40000] (09/29 13:16:32.640):{0x1504} [BIPP] Received status DELIVERED, Tag=53559
[41079] (09/29 13:16:32.655):{0x15E4} {username@domain.com} PagerImp:Smiley FrustratedaveChanges: changed items = 70 Size = 0
[40000] (09/29 13:16:32.671):{0x15E4} {username@domain.com} *** OTAKEYGEN *** receiving KEY_REQUEST, transID = 1048060386
[40000] (09/29 13:16:32.671):{0x15E4} {username@domain.com} *** OTAKEYGEN *** receiving ACTIVATION request, transID = 1048060386
[30000] (09/29 13:16:32.671):{0x15E4} {username@domain.com} Sending data to Dispatcher, size=469, Tag=53560
[40000] (09/29 13:16:32.671):{0x15E4} {username@domain.com} SendToDispatcher, Tag=53560
[40000] (09/29 13:16:32.671):{0x15E4} {username@domain.com} *** OTAKEYGEN *** Generating AES256 key
[40000] (09/29 13:16:32.671):{0x1520} [BIPP] Send data, Tag=53560
[40000] (09/29 13:16:32.686):{0x1504} [BIPP] Received status DELIVERED, Tag=53560
[41079] (09/29 13:16:32.686):{0x15E4} {username@domain.com} PagerImp:Smiley FrustratedaveChanges: changed items = 70 Size = 25
[40000] (09/29 13:16:32.686):{0x15E4} {username@domain.com} *** OTAKEYGEN *** sending KEY_ACCEPT transID = 1048060386
[40583] (09/29 13:16:32.686):{0x15E4} {username@domain.com} Sending packet to device, Size=251, Tag=53561, TransactionId=-893263939
[40279] (09/29 13:16:32.686):{0x15E4} {username@domain.com} SubmitToRelaySendQ, Tag=53561
[40279] (09/29 13:16:32.686):{0x15E4} {username@domain.com} SubmitToRelaySendQ, Tag=874532353
[40000] (09/29 13:16:32.686):{0x1520} [BIPP] Send data, Tag=53561
[40000] (09/29 13:16:32.686):{0x1520} [BIPP] Send status DATA_ACCEPTED, Tag=874532353
[40000] (09/29 13:16:32.686):{0x1504} [BIPP] Received status CANCELLED, Tag=53558

 

So obviously it does not work because the request is CANCELLED at the end. Any ideas where to look further?

Thanks!


M.

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Wifi OTA enterprise activation

Two really good KB articles regarding wifi activation.

 

KB04204

 

KB13296

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New Developer
Posts: 49
Registered: ‎09-25-2009
My Device: Not Specified

Re: Wifi OTA enterprise activation

Hi, thanks for the answer. I know both articles, they did not help.

M.