09-04-2008 03:17 PM
I'm having trouble wirelessly deploying Sametime to one user. The Application Status for this user says "Install Required". I have tried to "Assign Software Configuration" and "Deploy Application" several times over the last few days to no avail.
My BES is on version 4.1.5. The end user has a curve (AT&T) I have used this particular Software configuration for many other Blackberries. Just having trouble this this one.
Thanks in advance for any assistance.
09-04-2008 06:03 PM
09-04-2008 10:48 PM
You potentially need to grab a newer version of the device.xml/vendor.xml files for the BES. See the following KB on how to do this:
You can also accomplish this by installing the device software on the BlackBerry server but I am sure you could get creative and write a nice small batch program to fetch this file and apply it automatically with winscheduler.
09-04-2008 11:27 PM
09-05-2008 07:14 AM
09-10-2008 11:08 PM