01-28-2013 01:56 AM
I have migrate one user from BES 4 to BES 5, after migration user is not able to send & receive emails.
i have resent IT policy to user which successfully applied.
No issue found in logs
only one thing which i noticed is blackberry enterprise activation status is showing as "initializing service (desktop)"
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-28-2013 10:04 AM
is this with transporter?
What device and OS?
how long has it stayed in initailizing?
Did you use the same BESAdmin service account?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V