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07-16-2008 03:56 PM
Remove the user from the BES
Backup the device
Wipe the device
Configure the device through the Carrier's BIS site
restore any required data
Be aware that by using BIS you get less functionality than you do with BES, such as full native wireless PIM sync ...
07-16-2008 03:57 PM
Oh ... and then call the carrier and change the users BlackBerry data plan from BES to BIS.
You don't *need* to do this step, but you'll save probably $10/mo by doing so.
Just note, if you want to activate on the BES, you'll need to change back to a BES data plan.
07-17-2008 02:46 PM
Hmm, thank you for the info.
More steps that I thought...
Another question, is it possible to transfer contact infomation (from the blackberry) to a different computer (outlook)?
Without converting BES to BIS? To make this complicated, I cannot access the computer that is setup to do BES.
07-20-2008 05:52 PM