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Posts: 1
Registered: ‎06-28-2011
My Device: bb curve 8520
My Carrier: 8520

i cant login to blackberry enterprise server express 5.0.2

Hi, Please help me out i cant login to bes server express edition with my besadmin account even though the very same account works when i log on to the server hosting bes express server.
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Posts: 32,244
Registered: ‎06-25-2008
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I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

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Re: i cant login to blackberry enterprise server express 5.0.2

what is the exact error?


Java been updated? Dont update it, it is not needed but check the following


Also modify this key, it seems to get the wrong value during an upgrade for some.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BAS-AS\Parameters\JVM Option Number 3


Look at the BAS AS logs located here by default
C:\Program Files\Research In Motion\BlackBerryEnterprise Server\Logs

as of SP3 certain special characters are no longer allowed in password e.g. !, _?

Then take a look at this KB.


BAS wont open on 2008 R2

Update for Windows Server 2008 R2 x64 Edition (KB2534366)


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