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New Member
Posts: 1
Registered: ‎04-23-2012
My Device: bold 9780
My Carrier: singtel

my phone can send out email even I can receive.

Hi

When I travel from Thailand to Malaysia,

my blackberry phone doesn't work properly.

I can receive email but I can't send out.

 

Is there anything can I change at my device.

 

Thanks & Regards,

 

Tay Zar

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: my phone can send out email even I can receive.

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.

 

 

Check filters on device?

 

 

 

Check this KB?

 

KB11172 Unable to receive email messages



 




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