04-23-2012 11:24 PM
When I travel from Thailand to Malaysia,
my blackberry phone doesn't work properly.
I can receive email but I can't send out.
Is there anything can I change at my device.
Thanks & Regards,
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
04-24-2012 09:39 AM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
Check filters on device?
Check this KB?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V