07-04-2011 10:09 AM
Try reloading the software?
Ok joke gone, sorry couldnt help myself.
To reload the software you'll need Blackberry Desktop Manager, a USB cable to connect your Blackberry to a PC, a PC and a download of a Blackberry Device Software for your handset. You can get this last one via your mobile provider or from the mobile provider section on the Blackberry website.
Install the Blackberry Device Software , connect your Blackberry to you machine and fire up Desktop Manager, it should offer to install the new device software and this should fix the issue.
If it doesnt you can force the software on using Loader.exe - have a seacrh in the forum or Blackberry site for instructions on using this, I've not done it for ages.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
07-05-2011 10:11 AM
move to curve area please
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V