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New Contributor
Posts: 8
Registered: ‎12-07-2011
My Device: 9810

9900 Only syncing 256 contacts of 310

[ Edited ]

I've moved all the contacts to a subfolder and it hasn't detected the move.  I've removed the battery and deleted/undeleted the Desktop [SYNC] service book.  None of those have made any difference to the device at all.  I've also done the Alt+CNFG trick to disable/enable wireless sync and that hasn't made any difference yet either.

 

Any ideas?  I find it interesting that the device is stuck at 256, suggesting some sort of limit, but there doesn't appear to be one.

 

The handheld have several GB of free space too, so it's not a storage issue.

 

Any suggestions?  It would be the director's phone, of course... Smiley Sad

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: 9900 Only syncing 256 contacts of 310


le_gazman wrote:

I've moved all the contacts to a subfolder and it hasn't detected the move.  I've removed the battery and deleted/undeleted the Desktop [SYNC] service book.  None of those have made any difference to the device at all.  I've also done the Alt+CNFG trick to disable/enable wireless sync and that hasn't made any difference yet either.

 

Any ideas?  I find it interesting that the device is stuck at 256, suggesting some sort of limit, but there doesn't appear to be one.

 

The handheld have several GB of free space too, so it's not a storage issue.

 

Any suggestions?  It would be the director's phone, of course... Smiley Sad


No device has a gig of memory in main memory yet. teh storage space is not a factor in BES.

 

try this out for contacts

 

Start with this.

 

KB10953 - Contacts do not synchronize between BlackBerry smartphones and Microsoft Outlook



Also this works well too
In outlook Make a new folder for contacts called backup

move all contacts to the folder and wait for all to be removed from device

then pull battery on device and put back in

After device boots move contacts from backup to the contacts folder and wait for them all to appear

Make a new contact in outlook and see if it gets to the device.


 




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