Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Contributor
Posts: 8
Registered: ‎12-07-2011
My Device: 9810

9900 Only syncing 256 contacts of 310

[ Edited ]

I've moved all the contacts to a subfolder and it hasn't detected the move.  I've removed the battery and deleted/undeleted the Desktop [SYNC] service book.  None of those have made any difference to the device at all.  I've also done the Alt+CNFG trick to disable/enable wireless sync and that hasn't made any difference yet either.

 

Any ideas?  I find it interesting that the device is stuck at 256, suggesting some sort of limit, but there doesn't appear to be one.

 

The handheld have several GB of free space too, so it's not a storage issue.

 

Any suggestions?  It would be the director's phone, of course... Smiley Sad

Guru III
Posts: 32,253
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: 9900 Only syncing 256 contacts of 310


le_gazman wrote:

I've moved all the contacts to a subfolder and it hasn't detected the move.  I've removed the battery and deleted/undeleted the Desktop [SYNC] service book.  None of those have made any difference to the device at all.  I've also done the Alt+CNFG trick to disable/enable wireless sync and that hasn't made any difference yet either.

 

Any ideas?  I find it interesting that the device is stuck at 256, suggesting some sort of limit, but there doesn't appear to be one.

 

The handheld have several GB of free space too, so it's not a storage issue.

 

Any suggestions?  It would be the director's phone, of course... Smiley Sad


No device has a gig of memory in main memory yet. teh storage space is not a factor in BES.

 

try this out for contacts

 

Start with this.

 

KB10953 - Contacts do not synchronize between BlackBerry smartphones and Microsoft Outlook



Also this works well too
In outlook Make a new folder for contacts called backup

move all contacts to the folder and wait for all to be removed from device

then pull battery on device and put back in

After device boots move contacts from backup to the contacts folder and wait for them all to appear

Make a new contact in outlook and see if it gets to the device.


 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V