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Contributor
Posts: 18
Registered: ‎07-08-2009
My Device: Curve 9330
My Carrier: Verizon
Accepted Solution

Active Directory\GAL related question regarding address book

Is there a way to have a persons contact information in Active Directory autmatically update to the handhelds? The goal is to have one place to update contact info and to have the current version on the HH without the need of a manual update or with as little fuss as possible. I know about the Lookup function in the address book but once the AD user is added the information doesn't change with AD changes.

 

Thanks in advance,

 

Doug

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Active Directory\GAL related question regarding address book

I never liked the GAL for that.

 

This is what we do.

Not the best solution but it works very well offline outlook, BB smart phones and windows um mobile things


This also teaches the user how to better manage their contacts via categories.

Also we have outlook do lookups in the personell list (copy to favorites and enable address book) and not use GAL.
HR can manage it easier from a public folder too as an added bonus.


How users update:
go to contacts
View arrange by category
Delete catagory personnel list

Goto public folders/personnel list
highlight first user
press ctrl a
Drag drop into contact folder

is this easy enough?

 

All of our users do it this way for the last 3 years. Also since we are on outlook 2003 we even use Outlook PCS to sync them with one click.

 




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Contributor
Posts: 18
Registered: ‎07-08-2009
My Device: Curve 9330
My Carrier: Verizon

Re: Active Directory\GAL related question regarding address book

Thanks Knotty!
Highlighted
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Active Directory\GAL related question regarding address book

Your welcome, glad to have helped out.

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V