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Contributor
Posts: 10
Registered: ‎05-28-2008
My Device: Not Specified

Adressbook not synchronised with Outlook

Since some time every blackberry i activate on the BES EXPRESS server gets a message when he is done syncing: certain databases could not be synchronised: adress book.
Why can the adressbook not beiing synchronised?
 
 
Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Adressbook not synchronised with Outlook

is it the users mailbox or a public folder?

 

What version BES, mailserver, server OS, CDO if on exchange?

 




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Contributor
Posts: 10
Registered: ‎05-28-2008
My Device: Not Specified

Re: Adressbook not synchronised with Outlook

It is BES server 5. Exchange 2003, i have updated the cdo how can i see the CDo version?

 

It happens with most user that i activate, i get also complaints that the adress book is not synchronised. This is something for the last period before it was good but nothing changed as far as i can tell...

 

 

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Adressbook not synchronised with Outlook

KB04912 - How to check if and where the CDO.dll file is registered on the BlackBerry Enterprise Serv...


Where is this address book located?

 

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 10
Registered: ‎05-28-2008
My Device: Not Specified

Re: Adressbook not synchronised with Outlook

Adress book is located on Ecxhange Server 2003 SP2

 

 

Contributor
Posts: 10
Registered: ‎05-28-2008
My Device: Not Specified

Re: Adressbook not synchronised with Outlook

CDo version: 6.5.8211 (is in the properties of the file cdo.dll).

 

 

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Adressbook not synchronised with Outlook

Where is this address book located eaxctly?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 10
Registered: ‎05-28-2008
My Device: Not Specified

Re: Adressbook not synchronised with Outlook

On Exchange Server 2003

 

 

Guru III
Posts: 32,189
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Adressbook not synchronised with Outlook

in a users mail box or in public folders?

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 10
Registered: ‎05-28-2008
My Device: Not Specified

Re: Adressbook not synchronised with Outlook

Every user has its own agenda, so it is a agenda from a users mailbox.

 

It is with every blackberry users mailbox i activate thru the BES server..