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New Member
Posts: 3
Registered: ‎03-08-2013
My Device: BlackBerry 9900
My Carrier: Vodafone

BES Blackberry cannot recieve emails from addresses with a *-*

Hi there we are running a Blackberry Enterprise Server and have many mobiles connected to this, no-one else has reported this problem apart from one person who says that cannot recieve emails from anyone will a hyphen in the address for example (testemail@test-email.co.uk) 

 

The weird thing about this is that he receives the email in his outlook which is on his laptop thats how he noticed the problem, any ideas?

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9900
My Carrier: Bharti-Airtel

Re: BES Blackberry cannot receive emails from addresses with a *-*

Hi,

 

Please check,Does he able to receive mail in we b account, login to OWA and check, whether mail drops there or not.

 

Also check mail is not dropped in to any other folder.

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New Member
Posts: 3
Registered: ‎03-08-2013
My Device: BlackBerry 9900
My Carrier: Vodafone

Re: BES Blackberry cannot receive emails from addresses with a *-*

Yes the email was in the OWA i just double checked for you.

New Member
Posts: 3
Registered: ‎03-08-2013
My Device: BlackBerry 9900
My Carrier: Vodafone

Re: BES Blackberry cannot receive emails from addresses with a *-*

the email goes into OWA and Outlook but not on his blackberry