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Trusted Contributor
Posts: 184
Registered: ‎09-01-2010
My Device: Not Specified

BES Express 5.0.4 can't open BAS



We have standalone Exchange 2010 SP2 RU4v2 and stand alone on separate server BESx 5.0.4.

Today morning I got alert from MOM:

Cannot start SQL Server Service Broker on Database Last modified by: System Last modified time: 11/21/2012 11:07:24 PM Alert description: Could not start Service Broker for database id: 6. A problem is preventing SQL Server from starting Service Broker. Check the SQL Server error log for additional messages.

I can't login to BAS from my workstation and from server, all services are running and no errors in System log. I have check blackberry DB connectivity via Blackberry Server configuration.

I am going to reboot it, but if you know any way how to fix it without reboot I will appreciate it.


Thank you

Trusted Contributor
Posts: 184
Registered: ‎09-01-2010
My Device: Not Specified

Re: BES Express 5.0.4 can't open BAS

I have restart Blackberry services based on KB13718 and everthing is OK

Guru III
Posts: 32,116
Registered: ‎06-25-2008
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Re: BES Express 5.0.4 can't open BAS

if SQL isnt running BAS will not be accessable either, glad to see you ok now


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V