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New Contributor
Posts: 2
Registered: ‎06-17-2009
My Device: Not Specified
Accepted Solution

BPS software only syncs when device is conencted via USB

I have the following configuration.


SBS2003 R2

Exchange 2003



When I add a user and connect the device via BB manager the device syncs to exchange.  When I disconnect i lose the sync.  I have port 3101 opened and pointing to the server.  Any suggestions?



Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: BPS software only syncs when device is conencted via USB

first and foremost, close port 3101 inbound.  TCP Port 3101 only needs to be opened outbound; READ


 Does the user have the proper BlackBerry Enterprise Data plan for their device?

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New Contributor
Posts: 2
Registered: ‎06-17-2009
My Device: Not Specified

Re: BPS software only syncs when device is conencted via USB

[ Edited ]

Sorry the port is only opened for outbound.


Well thank you.  Even though I had called Verizon once to confirm the data plan previously I got a totally different answer from them the second time and ofcourse that was the problem.


Sometimes it pays to triple check the obvious.

Message Edited by TAZish67 on 06-22-2009 05:28 PM