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Registered: ‎10-31-2008
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Blackberry Professional Server Software

[ Edited ]
We have a Blackberry Server running in our organisation and after installing Anti Virus software onto the server the phones stopped receiving or sending emails.. What AV software is recommended and what exclusions should we use to prevent this happening.
Message Edited by davidcamden on 10-31-2008 06:57 AM
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Re: Blackberry Professional Server Software


davidcamden wrote:
We have a Blackberry Server running in our organisation and after installing Anti Virus software onto the server the phones stopped receiving or sending emails.. What AV software is recommended and what exclusions should we use to prevent this happening.
Message Edited by davidcamden on 10-31-2008 06:57 AM

This is for BES, but it is the same for BPS: KB11573 - Antivirus exclusions for the BlackBerry Enterprise Server

 

That being said, is there anything else running on this server? A mail server perhaps?

 

Do you see anything in the BES logs?  Check the ALRT and CTRL log files to start.

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