09-10-2009 01:57 AM
I have BPS 4.1.4 installed on a SBS2003 box. There are only two users in Exchange and only one Blackberry. About once a week, but sometimes more the BB stops getting mail. I will log into the server and the Blackberry Router service is stopped. There aren't any events in the Event Log that correspond that I can see.
My duct tape fix is a scheduled task that stops and starts all the Blackberry services twice a day. I'd much rather fix the problem.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
09-10-2009 01:34 PM
Need to look at some logs lets start with SYNC and MAGT for any errors when it happens.
Open the BlackBerry Server Configuration application in the start menu and you should see a logging tab. It'll point you to where the logs are kept.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V