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Contributor
Posts: 10
Registered: ‎10-30-2008
My Device: Not Specified

Re: Can't Send e-mail from Blackberry newly migrated to BPS from Desktop software

It is being sent through BES.  The message is saying that it failed to connect to the desktop software.
Forums Veteran II
Posts: 2,744
Registered: ‎04-01-2008
My Device: Bold

Re: Can't Send e-mail from Blackberry newly migrated to BPS from Desktop software

Can you provide the exact error please?
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Contributor
Posts: 10
Registered: ‎10-30-2008
My Device: Not Specified

Re: Can't Send e-mail from Blackberry newly migrated to BPS from Desktop software

sent using: desktop (secure)
Folder: sent items
Message status: desktop email
Program unable to submit message
To: chris
Sent: Oct 31, 2008 8:55am
Subject: Re: error message

 

This is the message it got this morning.  It was giving a different one last night.

Forums Veteran I
Posts: 1,546
Registered: ‎04-01-2008
My Device: 8120, Storm, 8200

Re: Can't Send e-mail from Blackberry newly migrated to BPS from Desktop software

http://www.blackberry.com/btsc/dynamickc.do?externalId=KB04707&sliceId=SAL_Public&command=show&forwa...
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Contributor
Posts: 10
Registered: ‎10-30-2008
My Device: Not Specified

Re: Can't Send e-mail from Blackberry newly migrated to BPS from Desktop software

The Microsoft KB article that had me create and run the two scripts fixed the problem.  Thank you everyone for your help.