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New Contributor
Posts: 8
Registered: ‎06-16-2009
My Device: Not Specified
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Contacts syncd but the combined total of 2 users on one Storm

Hello

fresh install of BES Pro 4.1 we have a total of 4 Storms on the network currently. The first device I did was mine but when the contcts sync'd I ended up with 1500 contacts from the owners of the company's contact list combined with 80 from mine. I did the second phone and everything was normal. So I wiped mine and same result. If I add a contact it opnly shows in my contact list and when I syncd the owners phone he has the 1500 contacts only. Any ideas on how this could happen? 

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Contacts syncd but the combined total of 2 users on one Storm

Is wireless sync on the device?

 

 

Address book/menu button/desktop/wireless syncronization

 

if that is set to yes, please reword what you wrote below, I have no idea how to even start it. Specfically, what is "so I wiped mine and same result" result of what?


rfornell wrote:

Hello

fresh install of BES Pro 4.1 we have a total of 4 Storms on the network currently. The first device I did was mine but when the contcts sync'd I ended up with 1500 contacts from the owners of the company's contact list combined with 80 from mine. I did the second phone and everything was normal. So I wiped mine and same result. If I add a contact it opnly shows in my contact list and when I syncd the owners phone he has the 1500 contacts only. Any ideas on how this could happen? 


 

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New Contributor
Posts: 8
Registered: ‎06-16-2009
My Device: Not Specified

Re: Contacts syncd but the combined total of 2 users on one Storm

Not sure if this is what you are asking for but the device does sync wirelessly and I set up to wipe the devices with 5 failed password attempts which worked and (Deleted the data and reset to default) wiped the device. The I resent Enterprise Activation.

Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Contacts syncd but the combined total of 2 users on one Storm

[ Edited ]

On the device, open the address book. From there hit the menu button, generally the button to the left of the ball, has the little dots on it. From there go to Options from there go to Desktop , is Wireless synchronization listed in there?

 

Message Edited by bbhorrigan on 06-16-2009 02:54 PM
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New Contributor
Posts: 8
Registered: ‎06-16-2009
My Device: Not Specified

Re: Contacts syncd but the combined total of 2 users on one Storm

Thanks for the clarification and yes Wireless Syncronization is set to Yes
New Contributor
Posts: 8
Registered: ‎06-16-2009
My Device: Not Specified

Re: Contacts syncd but the combined total of 2 users on one Storm

Just wanted to also clarify I have 80 users approx the user that has contacts ending up in my contacts has 1500, I don't have doubled contacts.
Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Contacts syncd but the combined total of 2 users on one Storm

tell me about your mail enviroment
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If someone helped you give them kudos. Research all info!
New Contributor
Posts: 8
Registered: ‎06-16-2009
My Device: Not Specified

Re: Contacts syncd but the combined total of 2 users on one Storm

Windows 2003 Server Standard SP2, Exchange Server 2003 SP2
Forums Veteran I
Posts: 2,036
Registered: ‎12-04-2008
My Device: 8900

Re: Contacts syncd but the combined total of 2 users on one Storm

So you activate your device, with your mail account and you get your bosses contacts on your BlackBerry?
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If someone helped you give them kudos. Research all info!
New Contributor
Posts: 8
Registered: ‎06-16-2009
My Device: Not Specified

Re: Contacts syncd but the combined total of 2 users on one Storm

Thats correct along with mine. When I add a contact to my phone it only shows up on mine I am going to go down there and have him pick a contact of his he no longer needs to see if it deletes it out of his contacts.