Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Contributor
Posts: 3
Registered: ‎02-05-2010
My Device: Various; Curves, Bold, Pearl
My Carrier: T-Mobile
Accepted Solution

Creating BES Only Icon - KB15003

I guess the first question would be if BPS supports the feature mentioned in KB15003?

 

If yes then can someone give me any advice on how to proceed after getting this error?

 

I'm logged into the BPS server as BESadmin running BlackBerry Professional Software Version:  4.1.4.3.

Verified the databse name is BESMgmt

 

 

bbdbupdate -db BESMgmt -input EnableBESOnlyMessageApplication.sql

BlackBerry Configuration Database Update tool Version 4.1.4.8
Copyright (c) Research In Motion, Ltd. 2000-2007. All rights reserved.
Modification date: Aug  8 2007

[40000] (02/04 16:00:19.155):{0x2230} BlackBerry Configuration Database Update tool Version 4.1.4.8
[40000] (02/04 16:00:19.155):{0x2230} Modification date: Aug  8 2007
[20000] (02/04 16:00:19.155):{0x2230} Connect to database server: localhost
[20000] (02/04 16:00:19.155):{0x2230} Database name: BESMgmt
[40000] (02/04 16:00:19.155):{0x2230} Authentication Type: Windows Authentication
[40000] (02/04 16:00:35.499):{0x2230} ...connection failed (ADOConnectionItem::ConnectToDB(): COM Error 0x80004005 - Cannot connect to database: Cannot open database).
[10000] (02/04 16:00:35.499):{0x2230} Failed to open database connection

 

 

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Creating BES Only Icon - KB15003

snip

 

Environment

  • BlackBerry® Enterprise Server version 4.1 SP5 to 5.0 SP1
  • BlackBerry® Device Software version 4.5 to 5.0

 

 

BPS is only at SP4, sorry.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 3
Registered: ‎02-05-2010
My Device: Various; Curves, Bold, Pearl
My Carrier: T-Mobile

Re: Creating BES Only Icon - KB15003

[ Edited ]

Okay, that makes sense.

So any opinions about this solution?

http://www.getempower.com/Empower_BES_MailBox.php

 

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Creating BES Only Icon - KB15003

 


NemecekCole wrote:

Okay, that makes sense.

So any opinions about this solution?

http://www.getempower.com/Empower_BES_MailBox.php

 


 

 

Hi there!

 

I used the free trial of that app and it seemed to work just fine in my situation (BES, though). Since they have a free trial, give it a go and see!

 

Best.



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................
Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Creating BES Only Icon - KB15003

Its 10 dollars and it works well from what I hear.

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 3
Registered: ‎02-05-2010
My Device: Various; Curves, Bold, Pearl
My Carrier: T-Mobile

Re: Creating BES Only Icon - KB15003

Thanks guys. I'll give it a go.

Have a great weekend.

 

Guru III
Posts: 32,114
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Creating BES Only Icon - KB15003

Your welcome.

 

and

 

Smiley Very Happy Hi and welcome to the BTSC forums. Smiley Very Happy


Enjoy your stay with us!

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V