Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Reply
New Member
Posts: 2
Registered: ‎02-25-2014
My Device: none
My Carrier: none

Re: Didn't Receive SRP Keys for BES Express

How long does it generally take to get the CAL and the SRP keys?  If i ordered today will i get them?  I've already downloaded the installer and am at the point where the installer is asking for this info...

 

Thanks

 

Jeff

New Member
Posts: 2
Registered: ‎02-25-2014
My Device: none
My Carrier: none

Re: Didn't Receive SRP Keys for BES Express

Looks like its about 40 minutes to receive them.  Just gottem.

 

Visitor
Posts: 1
Registered: ‎10-21-2013
My Device: 9970
My Carrier: Vodafone

Re: Didn't Receive SRP Keys for BES Express

I am able to download the BES Express 5.04 software but cannot find the BES Express order process page to be obtain an SRP and CAL code.  Could somebody please assist?

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express

you have to place an order for it

order it here

http://ie.blackberry.com/business/software/besx.html

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 2
Registered: ‎03-09-2011
My Device: N/A
My Carrier: Swisscom

Re: Didn't Receive SRP Keys for BES Express

Hello,

 

I'm trying to install the BES Express 5.0.4 too but the links on the page aren't working.  Do you have another solution maybe ?

 

Best regards.

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express

[ Edited ]
New Contributor
Posts: 2
Registered: ‎03-09-2011
My Device: N/A
My Carrier: Swisscom

Re: Didn't Receive SRP Keys for BES Express

Thank you for your help ! 

Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express

your welcome

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


New Contributor
Posts: 2
Registered: ‎05-14-2014
My Device: Samsung galaxy tablet s3
My Carrier: virgin mobile

Re: Didn't Receive SRP Keys for BES Express

I have some problem as others; i didnt receive server address.

Highlighted
Guru III
Posts: 32,116
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Didn't Receive SRP Keys for BES Express