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Contributor
Posts: 22
Registered: ‎01-07-2009
My Device: Not Specified

Re: Dispatcher Error and Moving BES to different server

All mail accounts were moved to the 2007 server when it was installed.  The old mail server is not serving mail.  It is used for two things:  BlackBerry Proffessional Services (Enterprise Server) and VMWare vSphere Console.

Guru III
Posts: 32,249
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Dispatcher Error and Moving BES to different server

So the mailbox for BESAdmin was moved? then you could uninstall exchange according to MS recomended procedure.

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 22
Registered: ‎01-07-2009
My Device: Not Specified

Re: Dispatcher Error and Moving BES to different server

I have completely uninstall Exchange from the old mail server where the BlackBerry Professional Services is installed.  I installed the CDO on to the server, this was done this past Thursday.  I thought the issue resolved.  However this past weekend the Dispatcher service got disconnected twice in two days.  Below is a sampling of the errors that are appearing in the Event Viewer:

 

         Event ID 50097 - [SRP]Dispatcher\SRP connection dropped, Error=0

         Event ID 20000 - SRPClient::Connect: Error calling host "localhost" [127.0.0.1] (0)

         Event ID 20460 - [SRP] Connection failed

The next two errors, I'm not sure if they mean anything

         Event ID 45058 - {StartNotifyThreadServer} DBNS component not installed

         Event ID 20000 - [BIPPe] Warning using default BIPP shared Secret

 

Any other Ideas?

Highlighted
Guru III
Posts: 32,249
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Dispatcher Error and Moving BES to different server

Start with this next time it happens

 

KB02068 - How to troubleshoot SRP connectivity issues

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V