Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

Posts: 15
Registered: ‎10-11-2012
My Device: Blackberry Torch 9800
My Carrier: Vodafone Spain

How to activate Confirm Delivery and Confirm Read for a BES Express E-mail account?



I'mmanaging several devices on a BES Express 5.0.4 that have an enterprise e-mail account hosted on Exchange Server 2003. Apart of that the devices also handle personal e-mail accounts (POP3). With these accounts we can ask for  a delivery or/and read confirmation from the recipient. However this option does not appear on the devices for the exchange account. For us it is important to receive the confirmation that recipient has read the message as we use this account for communicating to customers. Any ideas?


Thanks in advance