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Posts: 1
Registered: ‎02-17-2009
My Device: Not Specified

I cannot activate my blackberry 8330 with BPS 4,1


I have recently installed the BPS v4.1 on a 64-bit Windows Server 2003 running Exchange 2007. The installation completed successfully and the service seems to be.  However, I am unable to complete the enterprise activation on my Blackberry curve (PIN 244BD4EC). I do get the activation email but when I try to activate I need to provide three pieces of information:

1.       Email address:   my_email_address

2.       Password (generated by the BPS):    my_password

3.       Activation Server Address: 


I tried leaving the 3rd field empty and tried typing srp.us.blackberry.net, and I also tried the address of my BPS server. Nothing works.


When I test the network connection for port 3101 I get a successful result:

Attempting to connect to :

                srp.us.blackberry.net (, port 3101


                Attempting to connect to :

                srp.us.blackberry.net (, port 3101



I also ran the IEMSTest.exe test:

BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers

ion 1.0

Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.

Opening Default Message Store Mailbox - BESAdmin.

Opening message store for bbtest using /o=UPTIME/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=bbtest /o=UPTIME/ou=Exchange Administrative

 Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=EXSERVER/cn=Microsoft Private MDB.

bbtest's Mailbox opened successfully.

Root Folder opened successfully.

Folder created successfully.

Test folder deleted successfully.

Test completed successfully for bbtest.


thanks for the help,


Guru III
Posts: 32,202
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: I cannot activate my blackberry 8330 with BPS 4,1

Are you on the more expensive data plan?


BES not the BIS plan.


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