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Contributor
Posts: 10
Registered: ‎02-21-2013
My Device: Blackberry 9300
My Carrier: Orange MD

IDispatch error

Hello,

 

Using IEMTest.exe to test settings for Blackberry enabled account, I am receiving error like this:

 

C:\Program Files (x86)\Research In Motion\BlackBerry Enterprise Server\Utility>I
EMSTest.exe
BlackBerry Enterprise Server Utility - IEMSTest.exe (IExchangeManageStore), Vers
ion 1.0
Copyright (c) Research In Motion, Ltd. 1999. All rights reserved.
Opening Default Message Store BESAdmin2013

Another Test User: Opening message store using
/o=Newdomain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=auser/o=Newdomain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=f5f10484-2bdb-4aa0-a7f8-73bb5f6368ac@newdomain.com/cn=Microsoft Private MDB
Another Test User: Mailbox opened successfully
Another Test User: Root Folder opened successfully
Another Test User: Folder created successfully
Another Test User: Test folder deleted successfully
Another Test User: MAPI test completed successfully
Another Test User: CDO Server Name: f5f10484-2bdb-4aa0-a7f8-73bb5f6368ac@newdomain.com
Another Test User: CDO Mailbox DN: /o=Newdomain/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=auser
Another Test User: CDO logon successful
Another Test User: Get default calendar folder successful
Another Test User: CDO COM exception: Code = 800445ed, WCode = 43ed, Code meaning = IDispatch error #17389
Description = The client operation failed. [Microsoft Exchange Server Information Store - [E_FAIL(80004005)]].
Another Test User: CDO test failed
Another Test User: No Send As permission for the {Newdomain\besadmin2013} account operator.
Another Test User: Initializing EWS Proxy... successful
Another Test User: Configuring User... successful
Another Test User: EWS calendar find request... failed

 

AD user besadmin2013 does have Full Access and Send As privileges on affected Exchange account. There are few accounts with this issues, all others are working as expected.

 

MAPI 1.2.1

Exchange 2013

BES Express 5.0.4.27

 

Please advise how to fix the IDispatch error

 

Thanks,

 

Blackberry Enterprise Server Express for Microsoft Exchange 5.0.3 (Bundle 12)
remote Microsoft SQL Server
CDO 6.5.8211.0
Contributor
Posts: 12
Registered: ‎05-10-2012
My Device: BlackBerry Bold 9900
My Carrier: Telekom.de

Re: IDispatch error

I have the same issue.

Not all users affected.

Have you fix this issue?

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IDispatch error

[ Edited ]

are these users member of any security groups?

 

What version CDO.DLL is installed on BES?

KB04912 - How to check if and where the CDO.dll file is registered on the BlackBerry Enterprise Serv...



Use search *cdo.dll on Exchange to find it and dont forget to look at hidden files during your search. Right click and choose properties to find the version of CDO.DLL

 

 

KB15779 How to install or upgrade CDO 1.2.1

 

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 12
Registered: ‎05-10-2012
My Device: BlackBerry Bold 9900
My Carrier: Telekom.de

Re: IDispatch error

No normal domain users
Contributor
Posts: 12
Registered: ‎05-10-2012
My Device: BlackBerry Bold 9900
My Carrier: Telekom.de

Re: IDispatch error

new user on exchange 2013 working.
Migrates user from exchange 2007 to 2013 not working. Server DN is correct guid@domain.com
Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IDispatch error

are you running two BES servers?

 

You cant have 2013 and 2007 work on same BES, it wont work.

 

How to move a BlackBerry enabled user mailbox to Microsoft Exchange Server 2013  

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Contributor
Posts: 12
Registered: ‎05-10-2012
My Device: BlackBerry Bold 9900
My Carrier: Telekom.de

Re: IDispatch error

The mailbox is already moved to exchange 2013 and exchange 2013 bes.
Contributor
Posts: 12
Registered: ‎05-10-2012
My Device: BlackBerry Bold 9900
My Carrier: Telekom.de

Re: IDispatch error

If I create a new mailbox on exchange 2013 the bes opens the mailbox without problems.
If I add a moved exchange user to bes bes can't open the mailbox. Outlook, Active Sync... no problems.
Contributor
Posts: 12
Registered: ‎05-10-2012
My Device: BlackBerry Bold 9900
My Carrier: Telekom.de

Re: IDispatch error

BES Version: BES 5.0.4 MR6

MAPI CDO: May 2013

Exchange: 2013 CU3

 

IEMST Error: "Code = 800445ed, WCode = 43ed / CDO test failed" all other tests ok

EventLog Error: Failed to Retrieve Server DN, Shutting down / Agent failed to start Error Code 5305

 

besadmin has all rights

Ignore No PF is set

RPC/HTTPS Proxy is set

Throttling Poilcy is set

EWS User Availability is set to EWS

 

Any ideas?

 

 

Guru III
Posts: 32,244
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: IDispatch error

try setting permissions in exchange to inherited for one of your users on 2013

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V