Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

New Contributor
Posts: 2
Registered: ‎02-24-2014
My Device: Bold 9800
My Carrier: Rogers

Mapi Problem? -

Hi, Folks. 


I'm trying to install BES 5.0.4, MR something into a new Win 2012/Exchange 2013 environment. 


I've installed the latest MAPI/CDO, followed the prerequisites from KB 33406.  I'm now walking through KB33413 and encountering some problems. 


In KB33413, Task 6 - I'm trying to manually use BESProfile.exe -s  to configure the MAPI profile.  It also fails - using combinations of server's FQDN, Internal Netbios name and usernames ExchangeGUID@internal.local and ExchangeGUID@contoso.com. 


All fail - simple "The name could not be resolved". 


I'm stumped.  Anyone got any pointers? 



Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier