04-16-2013 03:29 PM
I am in the process of migrating users from a BES4 environment to a BES express Server. I have two servers: 1 have Besx and the other runs BDS6 w/ BlackBerry Management Studio. I was setting up some helpdesk users to that they could have access enough to migrate users themselves. One user I added to the BESx, without a device, as a Help Desk Representative. This user happened to have a phone attached to the old server.
What I didn't expect to happen was that her phone was migrated over to the new server without me adding it? I tested with another user and within 15 minutes he was also added to the new BESx server. To clarify I did not add the device to the new besx, just the user. After a small period of time I showed the device communicating with the new server.
I had expected to have to wipe the units in order to move them over. That does not appear to be the case. Why did this happen as I didn't think the phone was smart enough to move on its own. I don't think I can continue like this since the policies I defined are not working and just show an error status on the admin page.
I'm hoping someone can shed some light on this for me.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
04-17-2013 10:50 AM
I have heard of this happening before and it is not supposed to happen
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V