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Contributor
Posts: 13
Registered: ‎03-27-2013
My Device: z10
My Carrier: Bell Mobility

Migration from BES4 to BESx5.x

I am in the process of migrating users from a BES4 environment to a BES express Server. I have two servers: 1 have Besx and the other runs BDS6 w/ BlackBerry Management Studio. I was setting up some helpdesk users to that they could have access enough to migrate users themselves. One user I added to the BESx, without a device, as a Help Desk Representative. This user happened to have a phone attached to the old server. 

 

What I didn't expect to happen was that her phone was migrated over to the new server without me adding it? I tested with another user and within 15 minutes he was also added to the new BESx server. To clarify I did not add the device to the new besx, just the user. After a small period of time I showed the device communicating with the new server. 

 

I had expected to have to wipe the units in order to move them over. That does not appear to be the case. Why did this happen as I didn't think the phone was smart enough to move on its own. I don't think I can continue like this since the policies I defined are not working and just show an error status on the admin page. 

 

I'm hoping someone can shed some light on this for me. 

Guru III
Posts: 32,127
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Migration from BES4 to BESx5.x

I have heard of this happening before and it is not supposed to happen

 




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