01-08-2013 06:29 AM
Go to Memo > Press menu (BB key) > Options > Check whether wireless sync is On or Off, turn it ON, if it off.
Otherwise you may restore it from a backup file, if available.
Hope this will help you..!!
01-08-2013 07:17 AM - edited 01-08-2013 07:18 AM
Normally BlackBerry handheld sync with OWA (Online Web Access).
Please login to the mail using web browser and there you will find not only memos but contacts, calendar and tasks as well.
But you would be able to find only if, earlier wireless sync in memo was turn ON and was synced with OWA account.
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-08-2013 09:48 AM
BES does not use OWA.
BES uses MAPI and CDO to access mailbox.
Does the memo exist in the mailbox?
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V