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New Member
Posts: 1
Registered: ‎04-22-2014
My Device: Z10
My Carrier: Koodo

Moving BES registration to another account

Hello,

 

I recently took over managing a BES express with ~30 users at a company.  The previous IT had created an account on the BlackBerry Expert Support Center and registered the SRP ID.  Now when I try to create an account, it says the SRP ID is already registered and to login with the original email address (which is not possible).  How can I move the registration off the other account to my new account?

 

Thanks!