06-18-2009 05:53 PM
Please correct me if I'm wrong.
It seems that an attachment received can be edited using DocumentsToGo only if the attachment comes in through a POP account not associated with the Exchange email account, or by using the Blackberry DesktopManager software and not BPS.
To restate, using BPS and Exchange, users will only be able to read, but not create new or edit any MS Office application.
Is this correct?
This seems highly unusual since all of the other handhelds I just migrated off of had the ability to at least edit. Now it seems our mobile users are in the field, seminars, Exec Director meetings, etc, and cant even modify a budget? This has to be incorrect, and I obviously have overlooked something. I can’t believe that as big as RIM is, we can’t even edit MSOffice apps.
If this is true, are there third party apps that will provide at least EDIT ability?
06-18-2009 06:01 PM
That is correct. BPS does not support native attachment downloading and updating. You need BES 4.1.5 or newer for that.
BPS is a cut down version of BES ... here is yet another reason to use BES and not BPS.
06-18-2009 06:30 PM
Thanks Andy, not good news, but at least I know.
This seems to be less a "server" issue as opposed to a "hh" issue though. I have two email accts; Exchange (XX@company.org) and my personal email (email@example.com). I sent an MS doc file to both email addresses. The attachment from company.org only allowed opening and viewing, yet when I went to open the attachment from mydomain.com, I was given the option to edit the attachment through DocsToGo. I then took the company.org email and forwarded it to mydomain.com, and upon receipt, I was able to edit it as well.
So, to my other question, since DocsToGo is developed by DataVis and not RIM, being a 3rd party app, are there other 3rd party apps that would provide this solution to be able to edit?
Randall A. Mitchell
06-18-2009 07:29 PM
01-28-2010 08:17 PM
I have narrowed my new phone search down to a Blacckberry Tour 9630, a curve 8530, a HTC Hero or a Samsung Moment.
My provider as well as the Blackberry literature states I can edit and view MS 2007 office documents with either of the phones I am considering.
Coming from the technology ranks I tend to be quite distrustful of most vendors, and thus moved into a segment of law - computer law and now am addressing the area of robotics laws. When a company misrepresents itself to me I work hard to procure a free device.
Blackberry seems to have some nice business apps even if their display is too small and their Qwert keyboards are designed for a mini-me.
Any help on this? had to search to find if I would be geeting BES or BPS
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
01-29-2010 09:19 AM
With BPS you should be able to save the attachment and then open it on the device.
With BES you dont have to do the extra step to open it.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V
02-12-2010 02:48 PM
Sorry to hijack this post, but I do have BPS 4.1.4 and a Bold 9700 and I do not see how I can save an attachment to the device and open it with the DocsToGo application...
Any tips ?