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New Contributor
Posts: 8
Registered: ‎03-03-2010
My Device: BlackBerry 9520
My Carrier: Vodafone

No Mail send


after installing BES an connection BB 9800 via Desktop, I see any mail from Outlook / exchange. So fine.


But: I'm not able to send a mail from my BB! (Error, unable to send)


Reading Mails.... Works


Hints ?


Guru III
Posts: 32,226
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: No Mail send

scroll up on the error message and post back exactly what is shown.


I am betting it is send as related.

Here is a good amount of info on it.



Video on send as

What is BES admin service account



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Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.

SIM Free BlackBerry Unlocking FAQ
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

New Contributor
Posts: 8
Registered: ‎03-03-2010
My Device: BlackBerry 9520
My Carrier: Vodafone

Re: No Mail send

Der Sir,

one done!!! :-)    one left!! :-(


One of the two BB works now, the other shows the same Problem


Any further Hints ?