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Posts: 31
Registered: ‎10-10-2008
My Device: Blackberry 9700 running
My Carrier: T-Mobile

Public Folder sync issues with BESX

Hi all -


It's been a challenge, but I finally have BESX up and running with AD integration working, too. Last issue I was hoping to see comments on is this - Public Folder sync seems to be working, but the records are garbled on the handheld:


the original record:


Obama, Barack
1600 Pennsylvania Ave NW
Washington, DC  20500
Bus: +1 (202) 456-1414
E-mail: prez@whitehouse.gov


and as displayed on the handheld

Obama, Barack
1600 Pennsylvania Ave NW

600 Pennsylvania Ave NW 00

Pennsylvania Ave NW

Washington, DC  20500
Bus: +1 (202) 456-1414
E-mail: prez@whitehouse.gov



Any thoughts? It seems like the Street Address field is being garbled and repeated - everything else seems OK. It doesn't seem to matter whether the record was created before or after sync started, and if I copy the record to my personal contacts, it comes through correctly. Love to hear any experiences others have had with this...

Posts: 1
Registered: ‎05-20-2010
My Device: Bold 9700
My Carrier: Vodafone

Re: Public Folder sync issues with BESX



I've got the same issue.


Have you solved the Problem?


Thanx in advance



New Contributor
Posts: 4
Registered: ‎05-19-2010
My Device: 8830 Curve
My Carrier: Sprint

Re: Public Folder sync issues with BESX

Hello there,


I saw this in MR3 release notes for BES 5.0:


Organizer data synchronization

In BlackBerry Enterprise Server 5.0 MR3, in certain circumstances, if you added a user, created a public contact folder on a

Microsoft® Exchange Server that does not host the user, enabled synchronization for the public contact folder, synchronized

a new contact for the user, changed the new contact's named properties, and synchronized the contact again, the contact

information might have been missing information or contained information in the wrong data fields. (DT 430602)

If you included public folders for a BlackBerry device user and synchronized contacts from public folders to the device, the

street name might not have appeared correctly. (DT 309220)

Change your mind and you can change your reality...
Guru III
Posts: 32,198
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Public Folder sync issues with BESX

That is good, but OP is on BES Express 5, knot BES 5.


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